Contact Us

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> Website and technical problems
> Complaints process


Contact us

We're very passionate about helping our customers. We can help answer questions, place or track orders or simply give you our opinion on any one of our vast and varied products.
Based in sunny East Yorkshire, the Passion8 customer service team are always on hand to help you by any of the contact methods below:

Contact Form

If you want to return an item to Passion8, please fill out this form. It will help us process your returned item much quicker.
When you have submitted your details, we will give you our UK freepost returns address.

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By telephone

Call our customer service team on 01482 496935, any time between 8.00am and 6.00pm GMT, Monday to Friday or 10.00am to 3.00pm GMT, Saturday.

By email

Email our customer service team. We aim to respond to your email within 24 hours, but you'll find that we're usually much quicker!

By Skype

Call us for free via Skype

By fax

Fax us on 01482 873570

By post

Write to: Passion8, Savantini House, Foster Street, Hull, HU8 8BT.


Website and technical problems

If you are experiencing any technical difficulties with the Passion8 website, please get in touch and we can help take your order or resolve the issues as quickly as possible so you can get back to the fun stuff – shopping at Passion8.

Complaints process

On what we would like to think is the rare occasion that you may have a complaint about Passion8 services, get in touch using your preferred choice of contact from our contact details shown above.

We then promise to do all we can to resolve your problems as quickly and efficiently as possible, offering an update or solution within no more than 5 days of receiving your complaint.