Delivery Information

Delivery to the UK
> Discreet Packaging
> Delivery to Ireland, Europe & Rest Of The World
> Full list of countries we ship to


  • Free delivery when you spend over £55
  • Royal Mail fast and discreet delivery or UPS for Next Day Express (available on most items)
  • Here to help – our Customer Service team is on hand to help you 8-6 Monday to Friday

United Kingdom Delivery

Delivery Method Time Cost Free Delivery
UK Royal Mail 48 3-5 working days £3.95 Free Over £55
UK Royal Mail 24 1-2 working days £6.95  
Royal Mail Special Delivery By 1pm Next day guaranteed by 1pm (Including Saturday) £7.95  
Royal Mail Special Delivery By 9am Next day guaranteed by 9am (Including Saturday) £16.95  
UPS Standard Next day guaranteed £7.95  
UPS Saver Next day guaranteed by 12 noon £13.95  
UPS Express Next day guaranteed by 10:30am £16.95  

 

When it comes to carriers, our preferred option is Royal Mail. The majority of items will be sent with their 48 tracked service (delivery 3-5 working days), unless otherwise specified. Larger items or next day guaranteed items will be sent out via UPS. For your peace of mind all our items will be sent with tracking so you can easily keep tabs on your order. Higher value orders will require a signature of delivery.

Same Day Dispatch: In cases where Royal Mail 24 or UPS delivery is selected, orders placed before 3.45pm Monday to Friday are dispatched same day. Orders processed after 3.45pm on a Friday or on a weekend are dispatched on Mondays.

Next Working Day Guaranteed and Saturday Delivery: When you place your order before 3.45pm Monday to Friday and select Royal Mail Special Delivery by 1pm and by 9am, we guarantee that your order will arrive on the next day.
When you place your order before 3.45pm Monday to Friday and select any UPS Delivery service, we guarantee that your order will arrive on the next working day.
If you want your order to arrive on Saturday, you must place your order before 3.45pm on a Friday and select Royal Mail Special Delivery by 1pm or by 9am.
In the unlikely event that your order does not arrive on the next day, contact us and we'll issue you with a full postage refund. However, please bear in mind that if you order something after 3.45pm on a Friday and choose next day delivery, your parcel will arrive on Tuesday.


Discreet Packaging

Here at Passion8 we understand that your privacy is extremely important.
This is why we use high strength, weather-proof, burst and puncture resistant packaging, so we can ensure that you’re the only one who knows what’s inside!

Here's what your parcel will look like:


Discreet Packaging


The only thing that will appear on your parcel will be the address label, which contains your address and our return address: Savantini House, Foster Street, Stoneferry Road, Hull, HU8 8BT.


Ireland, Europe & Rest Of The World Delivery

Delivery Method Time Cost Weight Restrictions
Ireland Royal Mail Airmail 3-5 working days £9.95 Up To 2kg
Ireland UPS 3-5 working days £16.95 Up To 70kg
Europe EU Delivery Royal Mail 5-10 working days £14.95 Up To 2kg
Europe EU Delivery UPS 1-10 working days Variable Up To 70kg
Europe Non-EU Delivery Royal Mail 5-10 working days £14.95 Up To 2kg
Europe Non-EU Delivery UPS 2-10 working days Variable Up To 70kg
Rest Of World Royal Mail 7-14 working days £19.95 Up To 2kg
Rest Of World UPS 7-14 working days Variable Up To 70kg

 

Overseas customers please note: Any customs or import duties are charged once your parcel reaches its destination country. These charges must be paid by you and we have no control over them. We put no indication of the contents on the outside of the parcel, however if customs choose that your order is not permissible, the item(s) can be seized. Unfortunately in this case the cost of your order cannot be refunded.

Variable Delivery Costs

Please note that the delivery cost will be calculated at the checkout if your order is being sent outside of the UK and you select UPS.


We ship to:

United Kingdom:
England, Scotland, Wales, Northern Ireland, Channel Islands, Islands of Scotland, Falkland Islands, Isle of Man, Isles of Scilly.

Europe:
Andorra, Austria, Belarus, Belgium, Bosnia Herzegovina, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.

International:
Algeria, Antigua and Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Brazil, Brunei Darussalam, Canada, Cayman Islands, China, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, French Guiana, Georgia, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, India, Israel, Japan, Jamaica, Jordan, Korea, Kuwait, Lao People's Democratic Republic, Madagascar, Mexico, Moldova, Netherlands Antilles, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Qatar, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Singapore, St. Helena, St. Pierre and Miquelon, Taiwan, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, US Minor Outlying Islands, Virgin Islands (British), Virgin Islands (U.S.), Yemen.